ARP Management help business optimise their commercial and distribution processes. Our experts will help you retain and expand your customer base, as part of the efforts for achieving sustainable business growth. We support companies of various size and economic sectors to increase the level of effectiveness of their teams and divisions for the purpose of achieving workflow improvements and cost control. ARP Management’s clients trust our experts’ experience and professionalism in two main service lines – Sales division optimisation and Organizational consulting:
Sales division/team optimisation:
- Design of highly effective workflow set-up;
- Optimisation of marketing processes and strategies;
- Implementation of customer data analysis systems and platforms;
- Development of a strategy for sales increase and customer experience improvement;
- Implementation of sales staff motivation methodology;
- Development of customer-service standards and methods;
- Analysis and improvement of value-adding activities;
- Analysis and optimisation of distribution networks.
Organizational consulting:
- Outlining adequate and efficient work processes;
- Improving business operation structure;
- Implementation of internal communication and interaction rules/procedures;
- Development of efficient resource allocation methodology/strategy;
- Optimisation of organisational structure, positions, titles and personnel;
- Analysis of existing and development of new (complementary) policies and procedures;
- Integration and synergy of acquisition targets;
- Alignment of business processes with long-term strategy;
- Assistance and support with ERP, CRM and other process-management system selection;
- Optimisation of the marketing mix management;
- Analysis and optimisation of warehouse and logistics operations – special/hazardous cargo logistics advisory and administrative support;
- Supply chain optimisation and supplier analysis;
- Implementation of fundamental and/or critical business/company changes.